Racetrack Project Management

Total Venue Concepts’ core service is implementing a review and best practices process that can improve your customer retention, new customer base, and reduce your overhead.
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Tickets, Tech Cards and Sponsorships

All motorsports facilities depend on revenue generated from three customer groups; tickets, tech cards and sponsorships.

Spectators and competitors worldwide enjoy increasing and pushing the automobiles limits, competitors push the limits, spectators enjoy the thrill and then emulate the competitor, and both groups motivate the sponsors.

It’s a simple equation when the “customer experience” is as expected or better, revenues will increase. Total Venue Concepts (TVC) has the experience and creative approach to increase any venues customer experience, thus increasing reoccurring visits, new patron referrals and improved per capita expenditures

The entire process begins with an in-depth, hands-on, evaluation of the facility. The initial inspection occurs during an event, from the spectators and competitors eyes. Additionally, inspections take place following the event. Over 500 items are observed and evaluated.

Once the evaluation is completed, areas of concern are prioritized. A program is then created that conforms to the budget and logistics of that specific facility. TVC then helps the facility management implement processes and work through any adjustments needed to bring performance to desired levels.

We initially target and evaluate three core groups of revenue sources (Spectators, Competitors and Sponsors). Within each or the three main groups we review, identify weaknesses that can lead to loss of revenue. Once a possible issue is identified TVC will discuss and recommend possible solutions with you. At that point, we don’t leave you – TVC helps you implement proven profitable practices!

Often solutions include calling on years of diverse event related experience and relationships TVC brings has the ability to bring and manage various partners to provide solutions for any obstacles.

Total Venue Concepts understands the challenges that managing a motorsports venue presents. More importantly, we treat the facility as if we owned it. Many issues can be rectified at little or no cost.

Often, just a slight change in culture, weekly programs, or a fresh look at local sponsorship is all a track needs to succeed.

Total Venue Concepts has years of hands-on experience and relationships to provide lower cost repairs and upgrades if capital expenditures are needed.